Top 10 Lobby Design Mistakes and How To Avoid Them
Creating an intuitive guest experience is one of the key factors in the interior design of any space inside a hotel or resort. Remember that a guest may be arriving to your location with little or no previous knowledge of your property, so the lobby is the predominant first contact point. The adage that you can only make a first impression once is true - and that impression should be a good one or you’re starting off on the wrong foot and may never be able to recover.
There are primary elements to consider, some of which are major and some of which are incredibly subtle as well as things which are well outside of the domain of strictly defined “interior design”, but are still critically important. Everything is applicable, whether you’re a GM or department head conducting an annual review of your property, if you’re an operator drafting a P.I.P., or you’re an owner contemplating a full renovation of your property.
In this article, I cover the Top 10 Lobby Design Mistakes and How To Avoid Them. Knowing and addressing these ten key issues will assist hotel owners, operators and developers as well as the allied team members avoid expensive mistakes, potential lawsuits and garner higher guest satisfaction from social media because you’ve paid attention.