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Why Your Projects Should Lock Down Roles & Responsibilities & What Can Happen When They Don't

If there’s one thing that a hotel owner can do to best protect and guide a project it’s this – nail down the roles and responsibilities of your project team members before your next project begins.   By doing this, everyone (including yourself) has a clear understanding of what exactly is expected from whom and when and which budget it’s coming out of.  

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A Look at Hospitality Design Change from the Inside

While it’s a daily occurrence for many of us to open an industry trade journal and look at hospitality design and how it is evolving from the guest perspective, we rarely pause long enough to consider how design is evolving from the business-of-design perspective which, as the COO and CFO of my company, is the space I live in most of the time.  As I look back at 20 years of interviewing design candidates for Clear on Black, our boutique-sized firm, I see some fairly radical change in how we’re doing the business of design.

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